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Hosted Virtual Switchboard and Call Centre Solutions by Kiss Telecom

Cost Effective Phone Systems for businesses of all sizes, from the small home office to the multi site corporate.
The KConnet Virtual Switchboard gives your company a professional corporate phone system, improving the efficiency of communications with your customers and staff for a minimal monthly expenditure.

The KConnet is a 'Virtual Switchboard' or 'Virtual Call Centre' - a phone system that has all the features of the most advanced phone system, voicemail, call recording and call management systems on the market.

But because the system is hosted, your company doesn't need to invest the thousands of pounds needed to purchase these systems, nor commit to the installation and rental of 'enough' phone lines - assuming you know how many that is.

The KConnet can offer an alternative to a phone system for a start up company, or green field site, and is also a full VoIP hosted solution for companies taking the step towards convergence. The system can also act as a disaster recovery back up to an existing on-site PBX or an overflow to a busy or distributed call centre.

 


SMALL OFFICE EDITION

A cost effective phone system with all the features and more that a small or startup business could need for a professional image.
You can choose from 01, 02 Geographic numbers, 0800 or 0844 numbers giving you flexibility.
While managed service takes away all the complexity of set up and management.

CALL CENTRE  EDITION

Our Call Centre Edition has the additional features required to operate a distributed call centre.
Covering departmental, multi site or multi country with high volume inbound and outbound voice traffic.
Everything you would require and more at a fraction of the cost and all managed by our experienced helpdesk.

CORPORATE  EDITION

A fully featured corporate grade virtual switchboard with all the features of the best hardware systems but at a fraction of the cost.
Our fully managed service ensures that any changes you need to make are done swiftly and correctly leaving your staff free to perform their day to day tasks without worry

DISASTER RECOVERY  EDITION

Our Disaster Recovery edition provides a full mirror of your onsite phone system for all disaster recovery situations.
In the event of your onsite phone system failing for whatever reason our DR edition will ensure that you keep your customers happy and your staff communicating no matter what

4 group

Included Features

Geographic Numbers

0800 and 0844 Numbers

Auto Attendant & Extensions

In-Que Music & Messages

Dial-by-name Directory

Voicemail with text and
e-mail delaivery

Call Management

Call Diversion

Time of Day routing

Reports and Call Statistics